{"id":748,"date":"2023-03-27T19:10:50","date_gmt":"2023-03-27T19:10:50","guid":{"rendered":"https:\/\/medyaesthetic.com\/?page_id=748"},"modified":"2023-03-27T21:31:40","modified_gmt":"2023-03-27T21:31:40","slug":"faqs","status":"publish","type":"page","link":"https:\/\/medyaesthetic.com\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n\n  <div class=\"banner has-hover\" id=\"banner-1479610099\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill \"><\/div>\n                                    \n                    <\/div>\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-1187436191\" class=\"text-box banner-layer x50 md-x50 lg-x50 y70 md-y70 lg-y70 res-text\">\n                                <div class=\"text-box-content text box-shadow-3\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\t<div id=\"text-2763008788\" class=\"text\">\n\t\t\n\n<h2 class=\"uppercase\"><strong>FAQs<\/strong><\/h2>\n<p>What You Should Know About Medy<\/p>\n\t\t\n<style>\n#text-2763008788 {\n  font-size: 1.35rem;\n  line-height: 0.75;\n}\n<\/style>\n\t<\/div>\n\t\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1187436191 .text-box-content {\n  background-color: rgba(223, 223, 223, 0.86);\n  font-size: 100%;\n}\n#text-box-1187436191 .text-inner {\n  padding: 15px 15px 15px 15px;\n}\n#text-box-1187436191 {\n  width: 60%;\n}\n@media (min-width:550px) {\n  #text-box-1187436191 {\n    width: 40%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1479610099 {\n  padding-top: 454px;\n}\n#banner-1479610099 .bg.bg-loaded {\n  background-image: url(https:\/\/medyaesthetic.com\/wp-content\/uploads\/2023\/03\/Nam-57-2-scaled.jpg);\n}\n#banner-1479610099 .bg {\n  background-position: 65% 39%;\n}\n<\/style>\n  <\/div>\n\n\n\t<div id=\"gap-777620615\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-777620615 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-219965940\" class=\"text\">\n\t\t\n\n<p>MEDY PRODUCTS<\/p>\n\t\t\n<style>\n#text-219965940 {\n  font-size: 2.1rem;\n  line-height: 0.75;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-649483086\">\n\n\n\t<div id=\"col-738808407\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>This is my first time using compression garment and I'm not sure how to wear them?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>To ensure the most effective post-surgical garments, you need to use them correctly. You can view our user guide <a href=\"https:\/\/medyaesthetic.com\/index.php\/sizing-information\/\"><strong>here<\/strong><\/a>. For advice, you can also call the hotline <strong>888-333-9999<\/strong> or email <strong>info@medyaesthetic.com.<\/strong><\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can Medy's products be used after surgery?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>One of the outstanding properties of Medy products is antibacterial. In addition, everything is sterilized before packaging. As a result, using our products after surgery is entirely possible. Thousands of hospitals currently rely on and use our products.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What is the best way to wash my compression garment?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Medy&#8217;s fabrics are more special than any other garment. Therefore, to maintain the quality of the product. You should follow the washing instructions recommended <a href=\"https:\/\/medyaesthetic.com\/index.php\/wash-care-instruction\/\"><strong>here<\/strong><\/a>.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"text-813766734\" class=\"text\">\n\t\t\n\n<p>SHIPPING AND RETURS<\/p>\n\t\t\n<style>\n#text-813766734 {\n  font-size: 2.1rem;\n  line-height: 0.75;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-631774106\">\n\n\n\t<div id=\"col-916624100\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>When will my order arrive?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>We strive to ship standard in-stock orders within 48 hours of your order being placed and paid for. While you wait, we&#8217;ll email you instructions on how to prepare your new compression garment.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Where do we make deliveries?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>We can ship our products all over the world. We have distribution warehouses in the United States and Vietnam. We also have stockists and dealers in other countries. We will make every effort to get your product to you as soon as possible.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Which shipping companies do you use?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>We work with a variety of freight providers to ensure you get the best freight service possible.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Are there any items missing from your order?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>If any parts are missing from your order, you will have 3 days to notify us once all packages have been delivered, so please check your package thoroughly. In the unlikely event that a part is missing, we will send it to you as soon as possible.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Is there a problem with your shipment?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>If you believe the products you received are wrong size\u00a0or that the incorrect items were sent, please contact us as soon as possible and we will work with you to resolve this.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"text-3239438911\" class=\"text\">\n\t\t\n\n<p>ORDER PLACEMENT AND CUSTOMER CARE<\/p>\n\t\t\n<style>\n#text-3239438911 {\n  font-size: 2.1rem;\n  line-height: 0.75;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1639281810\">\n\n\n\t<div id=\"col-99796710\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I change my shipping address?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Yes, you can change your shipping address (assuming your order has not been delivered). We recommend calling us as soon as you realize the address on your order is incorrect. If your order is already in transit, you may incur additional freight charges. For assistance, please contact us.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Have you changed your mind and are looking for another Medy product?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>We may accept exchanges on some products at our sole discretion if the original product purchased is unused.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How will I know if my order was successful?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>An email confirming the details of your order will be sent to the email address you provided. If you do not see our confirmation email in your inbox, please check your Spam or Junk Folders.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What should I do if I want to place a large order?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Please email bulk order inquiries to info@medyaesthetic.com. We will get back to you within one to two business days.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>When will the items that are currently out of stock be restocked?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Please check back for updates on the e-store or contact us for more information on the specific item you&#8217;re interested in.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-748","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/medyaesthetic.com\/index.php\/wp-json\/wp\/v2\/pages\/748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medyaesthetic.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medyaesthetic.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medyaesthetic.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/medyaesthetic.com\/index.php\/wp-json\/wp\/v2\/comments?post=748"}],"version-history":[{"count":28,"href":"https:\/\/medyaesthetic.com\/index.php\/wp-json\/wp\/v2\/pages\/748\/revisions"}],"predecessor-version":[{"id":786,"href":"https:\/\/medyaesthetic.com\/index.php\/wp-json\/wp\/v2\/pages\/748\/revisions\/786"}],"wp:attachment":[{"href":"https:\/\/medyaesthetic.com\/index.php\/wp-json\/wp\/v2\/media?parent=748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}