To ensure the most effective post-surgical garments, you need to use them correctly. You can view our user guide here. For advice, you can also call the hotline 888-333-9999 or email info@medyaesthetic.com.

One of the outstanding properties of Medy products is antibacterial. In addition, everything is sterilized before packaging. As a result, using our products after surgery is entirely possible. Thousands of hospitals currently rely on and use our products.

Medy’s fabrics are more special than any other garment. Therefore, to maintain the quality of the product. You should follow the washing instructions recommended here.

We strive to ship standard in-stock orders within 48 hours of your order being placed and paid for. While you wait, we’ll email you instructions on how to prepare your new compression garment.

We can ship our products all over the world. We have distribution warehouses in the United States and Vietnam. We also have stockists and dealers in other countries. We will make every effort to get your product to you as soon as possible.

We work with a variety of freight providers to ensure you get the best freight service possible.

If any parts are missing from your order, you will have 3 days to notify us once all packages have been delivered, so please check your package thoroughly. In the unlikely event that a part is missing, we will send it to you as soon as possible.

If you believe the products you received are wrong size or that the incorrect items were sent, please contact us as soon as possible and we will work with you to resolve this.

Yes, you can change your shipping address (assuming your order has not been delivered). We recommend calling us as soon as you realize the address on your order is incorrect. If your order is already in transit, you may incur additional freight charges. For assistance, please contact us.

We may accept exchanges on some products at our sole discretion if the original product purchased is unused.

An email confirming the details of your order will be sent to the email address you provided. If you do not see our confirmation email in your inbox, please check your Spam or Junk Folders.

Please email bulk order inquiries to info@medyaesthetic.com. We will get back to you within one to two business days.

Please check back for updates on the e-store or contact us for more information on the specific item you’re interested in.